More stories about Management

  • Recruitment 101

    Your staff is perhaps your most important asset, and recruiting a top-notch team is critical. Today, aquatics operators can use a number of time-tested strategies to find qualified lifeguards

  • Watching for Trouble

    We practice real-life simulation trainings at all of our in-service sessions.

  • Call to Action

    As aquatics management professionals, we constantly work to prevent injuries and drowning by participating in frequent trainings, practicing our rescue skills and response, and reviewing emergency preparedness procedures and action plans with our staffs.

  • Tools of the Trade

    Aquatics facility maintenance and operation is a critical component of maintaining health and safety.

  • Drowning in Red Tape

    I pride myself on a willingness to experiment, so when our human resources analyst presented an opportunity to work with a nonprofit employment placement agency, I was excited to try something new.

  • Called Out

    I’m an early riser, so on the Saturday in question I was sitting on my couch watching TV and sipping my second cup of coffee, when suddenly we lost power at 8 a.m. 

  • Power Scrubbing 

    Promoting someone before they are prepared is a mistake many managers make. It happens even more often in aquatics because of the youthful seasonal staffs, which make up the majority of our work force. I learned the hard way what can develop when this occ

  • Taking a Hard Look

    The new year is an exciting time, a chance to start anew

  • Planting an Idea

    We all have patrons who complain. Many times we’ve heard the same issue hundreds of times and are not listening or we are distracted.

  • To the Rescue

    Few jobs are as challenging and emotionally rewarding as being an aquatics director.