More stories about Management

  • Tools of the Trade

    Aquatics facility maintenance and operation is a critical component of maintaining health and safety.

  • Drowning in Red Tape

    I pride myself on a willingness to experiment, so when our human resources analyst presented an opportunity to work with a nonprofit employment placement agency, I was excited to try something new.

  • Called Out

    I’m an early riser, so on the Saturday in question I was sitting on my couch watching TV and sipping my second cup of coffee, when suddenly we lost power at 8 a.m. 

  • Power Scrubbing 

    Promoting someone before they are prepared is a mistake many managers make. It happens even more often in aquatics because of the youthful seasonal staffs, which make up the majority of our work force. I learned the hard way what can develop when this occ

  • Taking a Hard Look

    The new year is an exciting time, a chance to start anew

  • Planting an Idea

    We all have patrons who complain. Many times we’ve heard the same issue hundreds of times and are not listening or we are distracted.

  • To the Rescue

    Few jobs are as challenging and emotionally rewarding as being an aquatics director.

  • Where There’s Smoke

    It was a hot August day at The Cove Waterpark in Riverside, Calif. — but it was about to get much hotter.

  • Spectators Gone Wild! 

    Back in the mid-1980s, I was asked to develop and implement a K-12 swim lessons program for the school system.

  • Collision Course

    I was hired five months before the crew completed construction of the university’s new aquatics center, so I could make sure everything was good from an operator’s standpoint.