Joanne McClain is editor-in-chief of Pool & Spa News and Aquatics International magazines. She was born and raised in Hawaii, where she grew to appreciate the beauty and safety of swimming pools after a hair-raising encounter with a moray eel while snorkeling as a child. Joanne lives in Los Angeles with her husband and son.
Understanding and reframing failures is the key to resilience and long-term success
In our June issue, we feature information from two experts on two different, emerging issues in aquatics today.
If employers learn to recognize this destructive pattern of behavior, they can help good employees reach their potential.
Familiarizing yourself with the “conscious competence learning model,” which outlines the steps everyone goes through when acquiring a new skill, can help aquatics facility managers train their staff.
If your facility hires for attitude, how is that done? Here are three suggestions.