Joanne McClain is editor-in-chief of Pool & Spa News and Aquatics International magazines. She was born and raised in Hawaii, where she grew to appreciate the beauty and safety of swimming pools after a hair-raising encounter with a moray eel while snorkeling as a child. Joanne lives in Los Angeles with her husband and son.
Familiarizing yourself with the “conscious competence learning model,” which outlines the steps everyone goes through when acquiring a new skill, can help aquatics facility managers train their staff.
Why we decided to focus this on what aquatics facilities can do to protect patrons against sexual predators while at their site.