Joanne McClain is editor-in-chief of Pool & Spa News and Aquatics International magazines. She was born and raised in Hawaii, where she grew to appreciate the beauty and safety of swimming pools after a hair-raising encounter with a moray eel while snorkeling as a child. Joanne lives in Los Angeles with her husband and son.
A firsthand experience in the water reveals the importance of having experienced staffers to run aquatics programs.
Some questions to keep in mind as you design your surveys, whether of customers or employees.
Read why it's important to share the myriad benefits of water immersion.
An outing to see comedian Mike Birbiglia's new aquatics-based show sees some of his jokes sink.
Read how the use of smoke enemas for resuscitation came into favor and why.