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Victoria K. Sicaras is a freelance writer and former managing editor of Public Works. She is also an AEC editorial specialist with Constructive Communication Inc. (www.constructivecommunication.com).
Learn about the extensive training the staff underwent to become the first municipal parks department to be designated a Certified Autism Center.
Read how management developed drills to bring everybody to the same baseline aptitude.
See if this crew's boot-camp type training can help strengthen your staff's camaraderie and toughness.
See how this team prepared for the future by establishing a career path for its aquatics staff.
See how the program increased access to swimming opportunities in the hopes of making the community safer.