Under Surveillance
By Susan J. Grosse, Aquatic Consulting & Education Resource Services | February 2010
Your lifeguards scan, but do they see? Help develop essential skills of observation and response with these two exercises.
Honor Bound
By Susan J. Grosse, Aquatic Consulting & Education Resource Services | January 2010
Looking for a way to make your guards approach their duties and responsibilities with a new sense of purpose? Consider a responsibility pledge during in-service training.
Drill, Baby, Drill
By Maria Bella | November/December 2009
Winter off-season is the perfect time to really put your guards through the paces, and prepare them for the next emergency.
Satisfaction Guaranteed
By Judith Leblein-Josephs | October 2009
Teaching guards about how to provide excellent customer service ensures happy patrons — and your facility’s long-term viability.
Suspicious Behavior
By Steve Victory | September 2009
Teaching guards to watch for sexual predators is another way to increase vigilance and potentially save lives.
Losing Focus?
By Robert C. Wendling & Karl L. Wuensch | June 2009
A study reveals where managers should be focusing their in-service training efforts. Hint: Start with guard misperceptions.
Ready to Serve
By Paul McMinn, South Bend (Ill.) Parks & Recreation Dept. | May 2009
Not sure if your staff is ready for the new season? Try these in-service training ideas and stop wondering.
Risk Takers
By Paul McMinn, South Bend (Ill.) Parks & Recreation Dept. | April 2009
Some patrons represent bigger risks than others. Teach your lifeguards to recognize and educate these swimmers before they get into trouble.
Reaching a Higher Level
By Matthew Griffith, Georgia Institute of Technology; and Joseph Walker, Ph.D., University of North Texas | January 2009
Looking for a way to bring your guards to a new level of performance and service? Consider Level 5 training.
Dirty Business
By Claudia Duncan, Department of Physical Education and Sports Studies, Barton College | November/December 2008
Proper fecal response logs are key to defending against RWIs. Here’s how to train your staff to do them right.
Competitive Advantage
By Brandon Moore, Grizzly Jack’s Grand Bear Resort | October 2008
Give your in-service training a jolt of new life with a Lifeguard Olympics competition.
Required Reading
By Nate Thorne, City of Plainfield, Ind. | September 2008
Getting people to read and understand employee manuals is hard. Here are four ways to make it easy — and fun.
Fun Factor
By Jeanne Wunderle | June 2008
10 ways to create in-service training programs your guards can’t wait to attend
